Privacy Policy

Effective Date: May 8, 2025

About Us

WeBuyGoods.co.uk is operated by Rebootique Ltd, a UK-based business specializing in purchasing electronic items, from fully working devices to those sold as spares or repairs. We believe that people shouldn't be outpriced from buying brand new tech and offer a cheaper, sustainable alternative through our repurposing services.

We operate nationwide with free courier collection and offer a convenient local pickup/drop-off service in the Greater Manchester area.

Information We Collect

To provide our buying service and ensure a smooth transaction, we collect:

• Your Contact Details – Name, phone number, email, and collection/delivery address to arrange item pickup or payment.
• Device Information – Make, model, condition details, and any supporting information to accurately value your items.
• Payment Information – Bank account or PayPal details to process your payment securely.
• Service Preferences – Your chosen collection method, scheduling preferences, and any special requirements.
• Communication Records – Our quotes, messages exchanged, and your order history to provide better service.

How We Use Your Data

Your information helps us:

• Provide accurate quotes for your electronic items based on their condition and specifications.
• Contact you about your quote, collection arrangements, or payment confirmations.
• Arrange convenient collection or delivery of your items through our courier partners or local pickup service.
• Verify device condition when received to confirm the agreed purchase price.
• Process payments via your preferred method – bank transfer, PayPal, or cash (for local pickups).
• Meet our legal obligations regarding financial records and taxation.

Legal Basis for Processing

We process your data under:

• Contractual necessity – To fulfill our agreement to purchase your items and make payment.
• Legitimate interests – To prevent fraud, verify device ownership, and maintain efficient business operations.
• Legal obligations – To comply with financial regulations, tax requirements, and consumer protection laws.

Who We Share Your Data With

To provide our service efficiently, your data may be shared with:

• Courier and logistics partners – To arrange collection of your items (sharing only necessary contact and address details).
• Payment processors – To securely process your payment through trusted financial services.
• Regulatory bodies or law enforcement – Only when legally required or to verify device ownership in case of suspected stolen goods.

We will never sell your personal data to third parties or use it for marketing purposes without your explicit consent.

Data Security

We maintain robust security measures to protect your personal information:

• Secure, encrypted storage of all personal and payment information.
• Access controls ensuring only authorized staff can view your data.
• Regular security audits and updates to our systems.
• Staff training on data protection and privacy practices.

Data Retention

We keep your information only as long as necessary to:

• Complete the purchase of your items and process payment.
• Meet legal or regulatory obligations (typically 6 years for financial records).
• Resolve any disputes or enforce our agreements.

After this period, your data will be securely deleted or anonymized.

Your Rights Under GDPR

As a UK resident, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate information.
• Request erasure of your data when no longer needed.
• Object to or restrict processing in certain circumstances.
• Data portability (receiving your data in a structured, machine-readable format).
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details below.

Cookies & Website Tracking

Our website uses cookies to:

• Analyze traffic patterns and improve site performance.
• Remember your preferences and quote information.
• Provide a secure browsing experience.

You can manage cookie preferences through your browser settings at any time.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All changes will be published on our website with the updated effective date. For significant changes, we'll provide additional notice where appropriate.

Contact Us

If you have questions about your privacy, data rights, or this policy, we're here to help:

Email: sales@webuygoods.co.uk
Phone: +44 7587 126212